Blue Screen of Death Remedy


Computers nowadays…you can’t live with them and you can’t live without them. So when they threaten to die on you while in the midst of a major project, it makes you miss the days of pen and paper, doesn’t it? The Blue Screen of Death merely signifies a stop error on a Windows computer. This usually occurs when the Windows operating system senses that a driver has developed an unexpected conflict with another driver or device.  In attempt to prevent potentially serious damage, Windows will display this terrifying blue screen that shows an error message and ultimately, shuts itself down. During this process, a file is created that is often referred to as a Memory Dump. The purpose of this file is to allow analysis and locate the ill driver after restarting the computer.

This is what you should do in the event that your computer screen presents you with the Blue Screen of Death. First of all, don’t panic! Just restart your computer after the blue screen appears and reopen Windows. If the blue screen appears again and prevents Windows from loading, restart again and press the F8 key repeatedly. Then choose the safe mode when the boot menu appears and press enter. Save the memory dump file in the “C:Windowsminidump” directory to a flash drive so you can continue troubleshooting from a working computer.

Download the Windows SDK and save the file to your desktop.

Then you will double-click the” Windsdk_web” file you downloaded to begin installation. Follow the instructions to select an installation preference and continue on to the Installation Options page. Deselect all but “Debugging Tools for Windows” under Common Utilities before clicking “next”.

Click on next again to download “WinDbg” and install the application.

Launch WinDbg after installation by clicking “Start” from the desktop. Select “Programs” and then click “Debugging Tools for Windows.” Click “WinDbg.”

Click “File.” Click “Symbol File Path.” Enter “SRV*c:symbols*” as the symbol path.

Click “Start” and click “Computer.” Double-click the “C:” drive. Right-click on an open area, then click “New” and  “Folder.” Name the folder “Symbols.” Click the “X” in the upper corner to close the open window. At this point, your panicky state should slowly be dissipating.

Click “File” in WinDbg and click “Open a Crash Dump.” Isn’t it rather humorous the phrases that computer programmers have chosen for such instances? Crash Dump? Anyway, moving on.  Browse to the location of the dump file, either in C:Windowsminidump or on a flash drive.

Type the command “! analyze -v” and wait for the analysis to complete. (Because we all know that just typing in the word, ‘analyze’ is not complicated enough.)  At the bottom of the output, there will be a header that reads “MODULE_NAME” followed by a file with a “.sys “extension. This is the name of the driver that caused the stop error. Excellent job! You have discovered the root of the issue! And against the many rumors, the Blue Screen of Death did NOT mean death for your computer!

Locate the driver manufacturer on the Internet and download the newest version of the faulty driver file. Otherwise, you will have to ask the driver manufacturer other questions if you already have the newest version. Welcome to the world of computers and maintenance! You can’t live with them and you can’t live without them!